Bridge-x Connect is a portal-based solution for distributor and channel management. The solution allows you to share critical information such as orders and returns status, pricing, product availability, leads and opportunities, special promotions and discounts, performance scorecards, KPIs, analytics and any other vital notifications with your distributors in real-time.
Bridge-x Connect allows your sales channels to transact, collaborate and communicate with your internal sales and service teams with real-time integration to your backend ERP, CRM and call center systems.
For non-mobile deployments, Bridge-x Customer 360 requires the following environments: SAP Netweaver CE (7.2 or higher).
It is assumed that you already run SAP ERP (version 4.7 or higher; preferably ECC 5.0 or ECC 6.0), CRM (it is not mandatory) and a data warehousing application (again, not mandatory).
Mobile deployment scenarios depend on mobile devices, operating systems etc. Please contact us if you are interested in exploring Customer 360 options for your mobile users.